Welcome to My Adventure Zone! We are thrilled to have you as our valued customer. Before you proceed with booking our services or participating in our adventures, please take a moment to review and understand our terms and conditions.
- Booking and Reservations: a. All bookings and reservations are subject to availability and are confirmed upon receipt of full payment or a deposit, as per our booking policies. b. Payment for bookings can be made online or in-person, as specified by our team. c. Cancellation or rescheduling of bookings may be subject to fees, which will be communicated to you at the time of booking.
- Participation and Health: a. All participants must meet the minimum age, height, weight, and fitness requirements specified for each adventure activity. b. Participants must disclose any pre-existing medical conditions, allergies, or physical limitations that may affect their participation in our adventures. c. Participation in our adventures involves inherent risks, and all participants must sign a liability waiver and assume responsibility for their safety and well-being. d. Our team reserves the right to refuse participation or request a participant to discontinue an activity if they pose a risk to themselves or others.
- Safety: a. We prioritize the safety of our participants and adhere to strict safety protocols and guidelines. b. Participants must follow all safety instructions provided by our team and use safety equipment, such as helmets, harnesses, or life jackets, as required. c. Alcohol, drugs, and any other substances that may impair judgment or coordination are strictly prohibited during our adventures.
- Responsibility: a. Participants are responsible for their personal belongings and valuables. We do not accept liability for any loss or damage to personal property. b. Participants are responsible for their transportation to and from our adventure site, unless specified otherwise in our booking policies. c. We reserve the right to make changes to our adventures, itineraries, or schedules due to unforeseen circumstances, such as weather conditions or operational issues.
- Photography and Consent: a. Our team may capture photos or videos during our adventures for promotional purposes. By participating in our adventures, you grant us permission to use such media without any compensation or further consent. b. If you do not wish to be photographed or filmed, please inform our team in advance.
- Refunds and Cancellations: a. Refunds or cancellations are subject to our booking policies and will be communicated to you at the time of booking. b. Refunds may be processed in the original form of payment or as per our refund policies. c. Refunds may be subject to administrative fees or deductions, as specified by our team.
- Privacy: a. We collect and store personal information provided by you for the purpose of booking and managing our adventures. b. We do not share or sell your personal information to third parties, except as required by law or with your explicit consent. c. We take appropriate measures to protect your personal information and maintain the confidentiality and security of your data.
By booking our services or participating in our adventures, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our team for clarification. We look forward to providing you with an exciting and memorable adventure experience at My Adventure Zone!
